Sonos for mac12/5/2023 ![]() ![]() ”Thank you for the information provided regarding your issue. Having finally escalated the problem at Sonos, I received the following replies: The problem for me turned out to be that I am running MacOS High Sierra 10.13.6 on an older Mac, that has my music library. Feels like I’m being forced out of S1 devices Sonos chat wasn’t much help as they said I should move to a later OSX or get another computer that did work… So all my music on the Mac is unreachable from my phone… NOT happy… I have 6 S1 devices that appear to be almost useless - unless I want to stream services. Until I can get it to run I can’t share my laptop music for the iPhone to find.Īny suggestions? OSX S1 controller requires at least OSX 10.11 so I should be fine. I tried reinstalling the S1 (from Sonos download page) and although it installed it still fails to run. After that it simply crashed or would not run. So I started the laptop controller and it wanted to update the controller - so I let it (no other option by the way!!). iPhone updated and accessed the test Play 1 but my Mac Book music library wasn’t available on the phone. My Sonos S1 system has been off-line for the past 8 months due to major house refurb project and I’ve just attempted to restart it. I’m stuck on OSX 10.12.6 Sierra and not able to update the OS as later ones (although they are compatible with the hardware) simply fail to install for some reason. I’ve hit a very similar issue with my Mac Book Pro. Are you saying that you have been able to update your devices running macOS to 11.6.1? Just to clarify: for me, the latest version of S1 on my iOS iPhone devices and iPadOS iPad devices is 11.6.1 but on my macOS iMac and Mac mini devices, it’s 11.5. Something for some one like P to clarify, perhaps. How come many have been able to get that installed by just following the workarounds suggested here, if the Sonos advice received is correct? The latest version of S1 for Mac is 11.6.1 and is on my Mac, and I too am on S1 with some S2 capable products, because I chose to stay on S1. Perhaps the beginning of the end of Sonos support for S1 has started with MacOS? The newest S1 version for macOS on the Sonos download page is also Sonos_57.13-34140.dmg (S2 version 14.8), so it is also incompatible and crashes on installation. Quite why my S1 Mac controller is identifying an incompatible S2 version as an update, when it is already running the latest S1 version, I don’t know. It is already running the latest S1 version for Mac (11.5). It turns out that the update that my S1 Controller for Mac is trying to run (Sonos_57.13-34140.dmg) is actually the newest update for S2 Controller for Mac (14.8). I have stuck with the S1 controller, as I don’t want a divided system. I have a number of Sonos products, some of which are S2 capable and some S1. I was finally able to get the correct explanation from someone at Sonos technical support. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |